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Hosting an Event
Hosting an Event
Hosting an event on Showpass? Check out these support articles!
Getting Started
Updating your organizer profile
Registering an organization
Multi-factor authentication (MFA)
Enabling contact the organizer
Adding and managing employees
Linking multiple organizations
Event Creation & Management
Create An Event - Basic Settings
Create An Event - Advanced Settings
Recurring Events and Time Slot Bookings
Cloning or Duplicating an Event
Event and Ticket Type Passwords
Ticket Type Advanced Settings
See all 10 articles
Assigned Seating
Building Assigned Seating Map and Venue Layouts
Linking Your Venue Layout to an Event
Downloading the Assigned Seating Map
Payments, Fees, Taxes & Payouts
Payouts
Custom Taxes
Getting Paid for an Event
Custom Organizer Fees
Setting Up Taxes on Fees
Showpass & Processing Fees
See all 8 articles
Box Office
Box Office Settings
Sell through Box Office
Box Office Access Pin
Pinned Events
Selling Assigned Seating Events in the Box Office
Attendance View for Assigned Seating Events
See all 17 articles
Box Office Legacy
Selling Tickets from the Box Office
Enabling Exchanges
Box Office Exchanges
Box Office Holds
Branded Sponsorship Portals
Custom Box Office Packages
See all 8 articles
Customer Management & Support
Transactions Page
Sending Email Confirmation & Ticket PDFs
Resending Confirmation Emails
Changing the Name on Tickets
Refunding Tickets
Free Ticket Returns - For Organizers
See all 16 articles
Ticket Packages
Preset Ticket Packages
Custom Ticket Packages
Memberships
Guide to Memberships & Season Passes
Building Memberships
Adding Benefits to Memberships
Managing Season Renewals
Scanning memberships
Membership Statistics
See all 7 articles
Ticket Credits & Discounts
Creating a Discount Code
Bulk Generating Discount Codes
Creating an Auto Discount
Ticket Credits
Reporting & Analytics
Financial Reporting Terminology
Custom Reports
Tracking Links Overview
Employee Tracking Links
Custom Tracking Links
Affiliate Tracking Links
See all 7 articles
Google Events Integration
Google Events Integration: Overview
How to Enable Google Events for Different Event Types
Google Things to Do: Overview
Integrations
Mailchimp
Connecting Stripe to Showpass
Crossposting to Facebook Events
Setting Up Hotel Accommodations for Your Event
Issues Creating Facebook Event
Event Changes
Postponing Your Event
Cancelling an Event
Emailing Ticket Buyers About Event Changes
Marketplace Products
Marketplace - Products
Marketplace - Sorting Categories & Associated Products
FAQ's
Frequently Asked Questions: Event Hosts
Group Sales & Distribution
Add a Team Member
Getting Started With Group Sales
Claiming Your Account and Order
Distributing and Transferring Items
Mass Distribute
Voiding Claimed Transfers
Advanced Features & Add-ons
Advanced Analytics - Add-ons
Removing an Add-On
Gift Card FAQ
Suborganizations
Low Inventory Display
Creating Guestlists
See all 8 articles
Donations
Donate Tickets to Kids Up Front Canada
Setting Up Charitable Donations
Processing Payments
Stripe Link
Activating Your Authorize.net Gateway
Authorize Fraud Settings
Disputes, Chargebacks & Fraud
FAQ's: Chargebacks and Disputes
How Showpass Fights Disputes
Fighting Disputes (External Processor)
Lost Disputes