Hosting an Event
Hosting an event on Showpass? Check out these support articles!
December 2024: Tax Break for Canadians
Getting Started
- Updating your Organizer Profile
- Registering an Organization
- How to Register an Organization
- Multi-Factor Authentication (MFA) for Enhanced Security
- Enabling Contact the Organizer
- Adding and Managing Your Employees
Event Creation & Management
- Create an Event - Basic Settings
- Create an Event - Advanced Settings
- Recurring Events and Time Slot Bookings
- Cloning or Duplicating an Event
- Event and Ticket Type Passwords
- Ticket Type Advanced Settings
Assigned Seating
Payments, Fees, Taxes & Payouts
- Payouts
- Custom Taxes
- Getting Paid for an Event
- Custom Organizer Fees
- Setting Up Taxes on Fees
- Showpass & Processing Fees
Box Office
- Box Office Custom Questions
- Square Terminal
- Box Office Discount
- Sell through Box Office
- Managing Transactions
- Issuing Group Sales in the Box Office
Box Office Legacy
- Selling Tickets from the Box Office
- Enabling Exchanges
- Box Office Exchanges
- Box Office Holds
- Branded Sponsorship Portals
- Custom Box Office Packages
Customer Management & Support
- Transactions Page
- Sending Email Confirmation & Ticket PDFs
- Resending Confirmation Emails
- Changing the Name on Tickets
- Refunding Tickets
- Free Ticket Returns - For Organizers
Memberships & Ticket Packages
- Using Memberships for Seasons Passes (Assigned Seating or General Admission)
- Preset Ticket Packages
- Building Memberships
- Adding Benefits
- Custom Ticket Packages
- Purchasing Memberships
Ticket Credits & Discounts
Reporting & Analytics
- Financial Reporting Terminology
- Custom Reports
- Tracking Links Overview
- Employee Tracking Links
- Custom Tracking Links
- Affiliate Tracking Links
Google Events Integration
Integrations
Event Changes
Marketplace Products
FAQ's
Group Sales & Distribution
Advanced Features & Add-ons
- Advanced Analytics- Add-on
- Removing an Add-On
- Gift Card FAQ
- Suborganizations
- Low Inventory Display
- Creating Guestlists