Skip to main content
Showpass
Hosting an Event
Hosting an Event
Hosting an event on Showpass? Check out these support articles!
FAQ's
Frequently Asked Questions: Event Hosts
Getting Started
Updating your Organizer Profile
Create an Event - Basic Settings
Create an Event - Advanced Settings
How to Register an Organization
Adding and Managing Your Employees
Adding Terms & Conditions
See all 15 articles
Ticket Types (Advanced Settings)
Ticket Type Advanced Settings
General Settings
Financial Settings
Transfer Settings
Notifications Settings
Tiered Discounts Settings
See all 10 articles
Packages
Preset Ticket Package
Custom Ticket Packages
Ticket Credits & Discounts
Ticket Credits
Creating a Discount Code
Bulk Generating Discount Codes
Tiered Discounts
Assigned Seating
Downloading the Assigned Seating Map
Basic Assigned Seating and Venue Layouts
Linking Your Venue Layout to an Event
Advanced Features
Suborganizations
Marketplace - Products
Marketplace - Sorting Categories & Associated Products
Low Inventory Display
Setting Up Charitable Donations
Creating Guestlists
See all 11 articles
Managing Your Audience
Enabling Contact the Organizer
Creating Custom Checkout Questions
Downloading the Will Call
Check-In Presets
Memberships
Building Memberships
Adding Benefits
Purchasing Memberships
Membership Dashboard
Scanning Memberships
Membership Statistics
Facebook Integration
Creating Facebook Events
Connect your Showpass Tickets to an existing Facebook Event
Help! I am having trouble creating my Facebook event.
Other Integrations
Mailchimp
Event Changes
Postponing Your Event
Cancelling Your Event
Emailing Guests About Event Changes
Sending SMS Texts to your Guests
Refunding Tickets
Setting Refund Policies
See all 8 articles
Box Office
Box Office Holds
Custom Box Office Packages
Selling Tickets from the Box Office
Seller Commissions
Adding an Organization as an External Seller
Group Sales & Distribution
Claiming Your Account and Order
Distributing and Transferring Items
Voiding Claimed Transfers
Taxes & Fees
Showpass & Processing Fees
Custom Taxes
Custom Organizer Fees
Priority levels
Setting Up Taxes on Fees
Fee Configuration and Calculation Updates - January 1, 2022
Donations
Donate Tickets to Kids Up Front Canada
Processing Payments
Q&A: Chargebacks
Stripe Link
Activating Your Authorize.net Gateway
Authorize Fraud Settings
Disputes, Chargebacks & Fraud
FAQ's: Chargebacks and Disputes
How Showpass Fights Disputes
Fighting Disputes (External Processor)
Lost Disputes
Event Payouts
Payouts
Getting Paid for an Event
Reporting
Financial Reporting Terminology
Custom Reports
Tracking & Analytics
Tracking Links Overview
Employee Tracking Links
Custom Tracking Links
Affiliate Tracking Links
Checkout Links