Organizer guide: Accessing membership stats and managing members

Organizer guide: Accessing membership stats and managing members

Organizers can track membership performance and manage members directly through the Memberships dashboard in Showpass.

Screenshot 2024-02-05 at 2.01.23 PM.png

How to view membership stats

To access statistics for a specific membership:

  • Select the graph icon next to the membership you want to review

This will open your Membership Stats Dashboard, where you can:

  • Filter data by custom date ranges
  • View stats across all membership levels
  • Analyze individual membership level performance

Available membership reports

Once membership sales begin, you can download the following reports:

  • Stats Report: Summarizes sales, redemptions, and usage
  • Benefit History: Shows usage of specific member benefits
  • Member Report: Full list of members and details

Managing individual members

Screenshot 2024-02-05 at 2.04.48 PM.png

To search and manage specific members, go to the Members tab:

  • Search by name, universal code, or member code
  • Filter by membership level
  • Download a complete Member Report once members have enrolled

Disabling a member

If you need to revoke a member's access:

  • Select the desired member(s)
  • Change their membership status to Disabled

Important: This action is permanent. Once a member is disabled, their account cannot be managed or reactivated. Be sure before proceeding.


Need support? Our team is here to help. Get in touch with us by filling out this contact form.