Organizer guide: Accessing membership stats and managing members
Organizers can track membership performance and manage members directly through the Memberships dashboard in Showpass.
How to view membership stats
To access statistics for a specific membership:
- Select the graph icon next to the membership you want to review
This will open your Membership Stats Dashboard, where you can:
- Filter data by custom date ranges
- View stats across all membership levels
- Analyze individual membership level performance
Available membership reports
Once membership sales begin, you can download the following reports:
- Stats Report: Summarizes sales, redemptions, and usage
- Benefit History: Shows usage of specific member benefits
- Member Report: Full list of members and details
Managing individual members
To search and manage specific members, go to the Members tab:
- Search by name, universal code, or member code
- Filter by membership level
- Download a complete Member Report once members have enrolled
Disabling a member
If you need to revoke a member's access:
- Select the desired member(s)
- Change their membership status to Disabled
Important: This action is permanent. Once a member is disabled, their account cannot be managed or reactivated. Be sure before proceeding.
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