Help Center
Are you attending an event? These support articles can help you find the tickets you are looking for!
Hosting an event on Showpass? Check out these support articles!
Hardware support articles for hosting an event
For developers and information about integrating Showpass into your website.
Ticket buyer guide: Frequently asked questions on using Showpass Below you'll find answers to com...
Ticket buyer guide: How to connect guest checkout or box office tickets to your Showpass account ...
Ticket buyer guide: How to contact an event organizer Organizers may choose to allow direct conta...
Ticket buyer guide: How to exchange tickets for another event or date Showpass allows ticket exch...
Ticket buyer guide: How to transfer tickets or products If the event organizer has enabled transf...
Organizer guide: Updating your organization profile in Showpass Keeping your organization profile...
Organizer guide: Creating an event with basic settings Organizers can create and publish events f...
Organizer guide: Creating an event with advanced settings Organizers can access advanced options ...
Organizer guide: How to postpone and reschedule an event If your event needs to be postponed, Sho...
Organizer guide: How to cancel an event and issue refunds If you need to cancel an upcoming event...
Organizer guide: Top FAQs for managing your Showpass account Below are answers to some of the mos...
Let us help you!
Submit a request