Help Center

What forms of payment does Showpass accept? Showpass accepts all major credit cards.    What are ...

If you use guest checkout, or tickets are issued to you through the Showpass Box Office, you will...

Organizers can choose to allow you to send them messages inquiring about the event. If you'd lik...

Exchanges allow you to easily exchange tickets for alternate dates or times for select events.   ...

If the organizer that you've purchased tickets from has transfers enabled, you will be able to tr...

Organizer guide: Updating your organization profile in Showpass Keeping your organization profile...

Organizer guide: Creating an event with basic settings Organizers can create and publish events f...

Organizer guide: Creating an event with advanced settings Organizers can access advanced options ...

Need to postpone your event? No problem! We can help with that.  Postponing an event can be done ...

Managing Cancellations and Refunds If you need to cancel or refund an upcoming event, you can do ...

Can I register another organization to my account? Yes, you can register another organization to ...