Organizer guide: How to reconcile your Showpass payouts
When you receive a payout from Showpass, there are a few ways to review which transactions contributed to it. This guide outlines how to use your dashboard tools to break down payouts by invoice, event, or report.
Option 1: View payouts in the Transactions page
- From your dashboard pop-out menu, go to Transactions.
- On the left-hand side, use the Invoice Type filter and select both Payout and Invoice.
This will show you a list of generated payouts and invoices for your account. If a deposit doesn’t match a payout exactly, subtract the invoice totals from the payout amount to reconcile the difference.
Option 2: Use the event-level Stats & Info page
- Navigate to Manage Events from your dashboard.
- Search for the specific event using the left-hand search bar
- Or, click Past to view previous events.
- Click on the event name and select Stats & Info.
This page provides a high-level summary of your event’s settlement, including the option to download a breakdown as a PDF.
Option 3: Generate payout reports
Showpass offers several reports that provide payout and settlement details. For example:
- Settlement Report: Shows each item included in a payout, available in PDF or CSV.
- Event Financial Summary: Breaks down net and gross revenue by event.
- Itemized Sales Report: Offers detailed line-by-line data on all transactions.
To explore all report options and how to configure them, check out our guide on creating and managing reports.
Additional Notes
If you're using custom fees or taxes, those will also impact the final payout amount. Taxes must be configured manually, and Showpass does not remit taxes on your behalf. Learn more in our fees and taxes setup guide.
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