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Showpass
Hosting an Event
Hosting an Event
Hosting an event on Showpass? Check out these support articles!
Getting Started
Updating your Organizer Profile
Registering an Organization
Enabling Contact the Organizer
How to Register an Organization
Adding and Managing Your Employees
Multi-Factor Authentication (MFA) for Enhanced Security
See all 10 articles
FAQ's
Frequently Asked Questions: Event Hosts
Taxes & Fees
Custom Taxes
Custom Organizer Fees
Priority levels
Setting Up Taxes on Fees
Showpass & Processing Fees
Absorbing Showpass Fees into Ticket Prices for Door Sales
See all 7 articles
Event Creation
Create an Event - Basic Settings
Create an Event - Advanced Settings
Recurring Events and Time Slot Bookings
Cloning or Duplicating an Event
Event and Ticket Type Passwords
Ticket Type Advanced Settings
See all 13 articles
Assigned Seating
Downloading the Assigned Seating Map
Basic Assigned Seating and Venue Layouts
Linking Your Venue Layout to an Event
Managing Customers and Transactions
Transactions Page
Sending Email Confirmation & Ticket PDFs
Resending Confirmation Emails
Order Barcodes
Changing the Name on Tickets
Refunding Tickets
See all 14 articles
Box Office
Box Office Custom Questions
Square Terminal
Box Office Discount
Sell through Box Office
Managing Transactions
Issuing Group Sales in the Box Office
See all 14 articles
Box Office Legacy
Selling Tickets from the Box Office
Enabling Exchanges
Box Office Exchanges
Box Office Holds
Branded Sponsorship Portals
Custom Box Office Packages
See all 8 articles
Event Changes
Postponing Your Event
Cancelling an Event
Emailing Guests About Event Changes
Sending SMS Texts to your Guests
Refund Requests
Packages
Preset Ticket Packages
Custom Ticket Packages
Ticket Credits & Discounts
Creating a Discount Code
Bulk Generating Discount Codes
Creating an Auto Discount
Ticket Credits
Marketplace Products
Marketplace - Products
Marketplace - Sorting Categories & Associated Products
Memberships
Using Memberships for Seasons Passes (Assigned Seating or General Admission)
Building Memberships
Adding Benefits
Purchasing Memberships
Membership Dashboard
Scanning Memberships
See all 7 articles
Group Sales & Distribution
Add a Team Member
Getting Started With Group Sales
Claiming Your Account and Order
Distributing and Transferring Items
Mass Distribute
Voiding Claimed Transfers
Reporting
Financial Reporting Terminology
Custom Reports
Advanced Features
Gift Card FAQ
Suborganizations
Low Inventory Display
Creating Guestlists
Checking in Guestlist from the Web
Abandoned Cart Emails
Tracking & Analytics
Tracking Links Overview
Employee Tracking Links
Custom Tracking Links
Affiliate Tracking Links
Checkout Links
Donations
Donate Tickets to Kids Up Front Canada
Setting Up Charitable Donations
Facebook Integration
Creating Facebook Events
Help! I am having trouble creating my Facebook event.
Other Integrations
Connecting Stripe to Showpass
Mailchimp
Processing Payments
Stripe Link
Activating Your Authorize.net Gateway
Authorize Fraud Settings
Accommodations
Setting Up Hotel Accommodations for Your Event
Disputes, Chargebacks & Fraud
FAQ's: Chargebacks and Disputes
How Showpass Fights Disputes
Fighting Disputes (External Processor)
Lost Disputes
Event Payouts
Payouts
Getting Paid for an Event