Hosting an Event

FAQ's

• Frequently Asked Questions: Event Hosts

Getting Started

• How to Register an Organization
• Organizer Profile
• Adding Terms & Conditions
• Create an Event - Basic Settings
• Create an Event - Advanced Settings
• Recurring Events and Time Slot Bookings

See all 14 articles

Executing Your Event

• Voiding Tickets
• Scanning troubleshooting
• Event check-in and scanning
• Scanning tickets and products

Ticket Credits & Discounts

• Creating ticket credits
• Creating a Discount Code
• Bulk Generating Discount Codes
• Tiered Discounts

Box Office

• Selling Tickets from the Box Office
• Adding an organization as an external seller
• Seller Commissions
• Replacing hardcopy tickets with seller network

Assigned Seating

• Basic Assigned Seating + Venue Layouts
• Linking Your Venue Layout to an Event

Hardware & Integrations

• Square oAuth - Terminals
• Square oAuth - Square Stand Setup

Managing Your Audience

• Enabling Contact the Organizer
• Creating Custom Checkout Questions
• Downloading the Will Call

Event Changes

• Coronavirus (Covid-19): Event Hosts
• Postponing Your Event
• Cancelling Your Event
• Emailing Guests About Event Changes
• How to send SMS texts to your guests
• Setting Refund Policies

See all 7 articles

Advanced Features

• Thank You Emails and Reviews
• Setting Up Charitable Donations
• Abandoned Cart Emails
• Creating Guestlists
• Marketplace (Products)
• Your pop-out menu/dashboard

Showpass App

• Can I create events via the App?

Tracking & Analytics

• Tracking Links Overview
• Employee Tracking Links
• Custom Tracking Links
• Affiliate Tracking Links
• Checkout Link

Taxes & Fees

• Showpass & Processing Fees
• Custom Taxes
• Custom Organizer Fees
• Absorbing service fees

Event Payouts

• How can I track what my payout is for?

Reporting

• Custom reports