Attending an Event
Are you attending an event? These support articles can help you find the tickets you are looking for!
FAQ
My Account
- Ticket buyer guide: How to connect guest checkout or box office tickets to your Showpass account
- Ticket buyer guide: Creating a Showpass account and when it's required
- Ticket buyer guide: How to reset your password
- Ticket buyer guide: How to update your profile and account settings
- Ticket buyer guide: How to update your shipping address
- Ticket buyer guide: How to view and use your Showpass credits
My Tickets
- Ticket buyer guide: How to find and download your tickets
- Ticket buyer guide: How to access your Universal QR Code
- Ticket buyer guide: How to apply a discount or promo code
- Ticket buyer guide: Requesting a refund
- Ticket buyer guide: How to use your Ticket Credits
- Ticket buyer guide: How to add your tickets to Apple Wallet or Google Wallet
New Buyer App
Event Information
Ticket Transfers & Exchanges
- Ticket buyer guide: How to exchange tickets for another event or date
- Ticket buyer guide: How to transfer tickets or products
- Ticket buyer guide: How to transfer, cancel, or return tickets and products
- Ticket Buyer Guide: Donate Tickets to Kids Up Front Canada
- Ticket buyer guide: How to make a charitable donation during checkout
- Ticket buyer guide: How to accept a ticket or product transfer