Ticket buyer guide: How to reset your Showpass password
If you’ve forgotten your password, you can quickly reset it and regain access to your account using the steps below.
How to reset your password
- Go to the Showpass homepage and click Log In in the top-right corner.
- In the login pop-up, select Forgot your password? at the bottom.
- Enter the email address associated with your Showpass account.
- Click Send Reset Link.
- Check your email inbox for a message from Showpass. Click the link provided to reset your password.
After resetting your password, you will be able to log in and access your account as usual.
Or, click here for the Password Reset page.
Troubleshooting or FAQs
I didn’t receive the password reset email—what should I do?
Check your spam or junk folder for an email from Showpass. If you still don’t see it, wait a few minutes and try sending the reset link again.
I no longer have access to the email on my account. Can I update it?
In this case, please contact support so we can help verify your identity and update your email address.
Can I reset my password using the app?
Yes, the password reset link will open in your mobile browser and will allow you to reset your password the same way as on desktop.
Need support? Our team is here to help. Get in touch with us by filling out this contact form.