Ticket buyer guide: How to apply a discount or promo code
If you have an active discount, promo, or credit code, you can enter it during the checkout process to receive a price adjustment before payment.
Before you begin
- Ensure your discount code is valid for the specific event and ticket type.
- Only one discount or promo code can be applied per transaction.
- If your code doesn’t work, contact the event organizer directly to confirm its status.
How to apply your discount code
- Select your tickets and proceed to the Review page of the checkout process.
- Click the link labelled Enter Promo, Discount or Credit Code.
- A box will appear—enter your code and click Apply.
- If the code is valid, a green success message will appear and the discount will be reflected in your order summary.
- Click Next to proceed to payment and complete your purchase.
Troubleshooting or FAQs
My discount code isn’t working—what should I do?
Check the code for typos and ensure it hasn’t expired. Discount codes are controlled by the event organizer, so if it should be valid but isn't working, contact them directly for assistance.
Can I combine multiple discount codes?
No. Only one discount, promo, or credit code can be used per order.
Where do I get a discount code?
Discount codes are issued by event organizers. Check their social media, newsletters, or direct communications.
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