Ticket buyer guide: Creating a Showpass account and when it's required
While many events allow guest checkout, some organizers require you to create a Showpass account to complete your purchase. Additionally, you must have a Showpass account to:
- Purchase memberships
- Use discount codes or ticket credits
- Access all past orders from a single login
We recommend creating an account before purchasing to ensure a smooth and flexible checkout experience—especially if you expect to use promo codes, credits, or buy memberships.
How to create a Showpass account
- Visit the Showpass homepage.
- Click Create Account in the top-right corner, or go directly to the sign-up page.
You can create your account by either:
- Logging in with your Facebook account, or
- Entering your name, email address, and a password.
After signing up, you’ll be able to log in to view your ticket purchases, download tickets, apply credits, or manage memberships.
Troubleshooting & FAQs
Do I need a Showpass account to buy tickets?
Not always—but some organizers require you to be logged in. You’ll also need an account to use discount codes, ticket credits, or to purchase memberships.
I already bought tickets using guest checkout—can I still create an account?
Yes. Sign up with the same email used at checkout. Then connect your guest purchase to your account to access your tickets.
Why can't I enter my discount code?
Discount codes can only be used while logged into a Showpass account. Log in or create one before applying the code.
Why am I being asked to log in before buying a membership?
Memberships are account-based and require a Showpass login to manage access and renewals.
How do I reset my password?
Click Forgot Password on the login page to reset it.
Need support? Our team is here to help. Get in touch with us by filling out this contact form.