Choose how many times each eligible ticket can change hands. Set one limit for your whole organization, then adjust it for any event that needs something different.
Before you begin
- Ticket types control whether transfers are allowed. The transfer limit controls how many times each eligible ticket can be transferred. To turn transfers on or off for a ticket type, see Ticket type advanced settings.
- The organization limit starts at 1.
- To change the organization limit, your role needs permission to manage organization information.
Set your organization's transfer limit
- Go to Organization > Settings > Ticketing.
- Under Ticket transfers, enter a number in Ticket transfer limit.
- Click Save.
Every event uses this limit unless it has its own. In the classic Dashboard, the same setting is under Organization Info > Ticketing.
Set a limit for one event
- Open the event and select Advanced options.
- Under Ticket transfers, change Transfer limit setting from Use organization setting to Set event limit.
- Enter a number in Event transfer limit.
- Click Save changes.
To go back to the organization limit, select Use organization setting and save.
What ticket buyers see
Buyers can transfer an eligible ticket until it reaches your limit. Each person who receives the ticket can pass it on again as long as the limit has not been reached. For the buyer steps, see How to transfer tickets or products.
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