Organizer guide: Product categories and sorting (new Dashboard)

Using the previous Dashboard? See Organizer guide: How to reorder Marketplace categories and products.

About categories

Categories group the products you sell, such as Apparel or Donations. Every product has a category, and one category can hold many products. Categories appear as tabs on your public organizer page alongside Events, Memberships and Gift Cards, so the category name and order are what buyers see.

All category work happens in one place: the Manage categories button at the top right of the Products page (Build > Products > All products). The same modal controls both the order of the category tabs and the order of products inside each category.

Creating a category

1. Go to Build > Products > All products.
2. Click Manage categories.
3. Under Create category, type the Category name.
4. Click Save changes.

The new category then appears in the Category dropdown when you create or edit a product.

Renaming a category

1. In Manage categories, click the pencil icon on the category.
2. The heading changes to Edit category and the name appears in the Category name field. Change the name.
3. Click Save category, or Cancel edit to discard.

The new name replaces the tab label on your organizer page.

Ordering categories

When you have more than one category, you can set the order of their tabs.

1. In Manage categories, drag the handle on the left of a category to move it.
2. Click Save changes.

The order sets the order of the category tabs on your organizer page.

Ordering products within a category

When a category holds several products, you choose the order buyers see them in.

1. In Manage categories, click the list icon on the category. A panel titled "Associated products for [Category]" expands and lists every product in it.
2. Drag the handle on the left of a product to change its position.
3. Click Save changes.

The new order applies once you save.

Changing a product's category

1. Open the product (Edit on its card).
2. On the Details tab, choose a different Category.
3. Click Save.

What customers see

Each category is a tab on your organizer page, in the order you set. Inside a tab, products are listed in the order set under Associated products. A direct product link (Copy product link on the product card) opens the product's category tab filtered to that product.

Good to know

• Categories cannot be deleted from the Manage categories modal.
• The Category field on the Create product form starts empty. Choose a category before you create the product.

Troubleshooting

• A new category does not appear in the Category dropdown: reopen Manage categories and confirm you clicked Save changes after typing the name.
• A new order does not show on your organizer page: confirm you clicked Save changes in Manage categories, then reload the page.

Related pages

• Creating and editing products: where you assign a category to a product.
• Product availability and checkout add-ons: a product only appears under its category tab when Visible on Your Venue Page is on.