Welcome to our Financial Terms Glossary, your go-to resource for understanding the intricate language of financial reporting used throughout the Showpass site.
Reporting Terminology
| Term | Definition |
|
Gross Sales |
The total sales value for all transactions reported in a period before discounts, refunds, and service fees are removed. |
|
Discounts |
Refers to the total value of discounts applied, shaping the final transaction amount. |
|
Refunds |
Represents the total value of refunds issued, reflecting returned funds to customers. |
|
Net Sales |
The total sales value for all transactions reported in a period after all refunds and discounts are accounted for; this is the amount the customer paid. |
| Service Fees |
The combined total of all Showpass Fees and Processing Fees, covering administrative and service costs. |
| Showpass Fees |
Fees issued to cover administrative and service costs, enhancing the user experience. |
| Processing Fees |
Credit card processing fees incurred during transactions, ensuring secure payments. |
|
Invoices |
Costs covering invoiced amounts such as SMS, emails, hardware, and chargeback fees. |
|
Account Credits Applied |
Exchange or account credits applied, shaping the final payment amounts. |
| Account Credits Refunds
|
Refunds credited to customer accounts instead of reverting funds to their credit cards. |
|
Exchanged Out |
Refers to total value of tickets that have been exchanged out of one event for another.
|
|
Gross Revenue |
Total value after deducting Service Fees, Account Credits, and Exchanges from Net Sales. |
| Net Revenue
|
Total revenue value after deducting taxes and organizer fees from Gross Revenue. |
|
Organizer Fees |
Custom fees charged to customers, supporting event organizers. |
|
Taxes |
Custom taxes charged by organizers to customers. |
|
Adjustments |
Modifications including cash or other payment type sales, advances, and custom external gateways used, leading to positive or negative balances. |
|
Settlement Amount |
Amount deposited/ paid out to client from Showpass.
|
|
Donation Amount |
Total value of donations generated for Canadian registered charity of choice.
|
| Transaction Quantity |
Total number of items in a particular invoice item.
|
| Item Quantity | Total number of valid items in the transaction, adjusting based on refunds/voids. |
| Scanned Quantity | Number of tickets scanned in, tracking event attendance. |
| Scan Limit | Indicates the scan limit with the multi scan option included. |
| Transfer Quantity | Total number of tickets transferred |