Low Inventory Display

Ticket buyers will now be able to see if an event is running out of ticket inventory based on what you as an Organizer choose to enable the thresholds at!

Venue Level

If you would like to set the low inventory venue wide, you will need to navigate to your dashboard pop out menu and select Organization Info

 

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You will then need to select Low Inventory Display from the left hand side menu

 

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Click on the checkbox beside Enable Inventory Threshold Display

 

Screen_Shot_2022-01-20_at_11.04.50_AM.png

 

Once selected, you will need to fill out the following:

  • Threshold One: This will be the lower of the two thresholds and the one that will appear first
  • Threshold Two: This will be the higher of the two thresholds
  • Show Remaining Inventory: This is optional and if filled out, will override threshold two when the quantity has been reached

 

Screen_Shot_2022-01-20_at_11.06.08_AM.png

 

Once you have filled in the necessary information, select Save Changes

Any events you create will now use these thresholds unless you disable them at the event or ticket type level. 

Once your events are on sale and start reaching the thresholds set, they will appear to ticket buyers like so

 

Screen_Shot_2022-01-21_at_1.28.51_PM.png

 

Event Level

You are only able to either disable the inventory threshold at the event level, or change the remaining inventory portion. To do this, you will need to make sure that you are using the Advanced Settings when setting up your event and will need to select Ticket Types from the left hand side menu

 

Screen_Shot_2022-01-20_at_1.51.35_PM.png

 

Scroll down under the ticket types and you will see a dropdown menu under Enable Event Inventory Threshold Displays

 

Screen_Shot_2022-01-20_at_1.52.07_PM.png

 

If you select Enable Threshold Displays, the percent amounts that you chose at the venue level will apply, but you will have the option to change the Show Remaining Tickets prompt

 

Screen_Shot_2022-01-20_at_1.52.54_PM.png

 

If you choose to Disable Threshold Displays, this setting will override the venue settings and no thresholds will appear on this event

 

Ticket Type Level

You are only able to either disable the inventory threshold at the ticket type level, or change the Remaining Inventory portion like with the event level settings. To do this, make sure you have the Advanced Settings selected during the event creation and choose Ticket Types from the left hand side menu

 

Screen_Shot_2022-01-20_at_1.51.35_PM.png

 

On the ticket type that you would like to adjust, click on the gear icon

 

Screen_Shot_2022-01-20_at_1.53.31_PM.png

 

The settings page will open up, and under General, scroll until you see Enable Ticket Type Inventory Threshold Displays

 

Screen_Shot_2022-01-20_at_1.55.03_PM.png

 

If you select Enable Threshold Displays, the percent amounts that you chose at the venue and event level will apply, but you will have the option to change the Show Remaining Tickets prompt

 

Screen_Shot_2022-01-20_at_1.52.54_PM.png

 

If you choose to Disable Threshold Displays, this setting will override the venue and event settings and no thresholds will appear on this event