Organizer guide: How to donate event tickets to Kids Up Front
Looking to give back to your community? Showpass partners with Kids Up Front, a charitable organization that distributes donated tickets to children and families across Canada. By donating event tickets, you’re helping children explore their communities and create lifelong memories.
Important: This program is only available to Canadian Event Organizers.
How to donate tickets
To donate complimentary tickets to a Kids Up Front chapter:
- Use your Showpass Box Office to issue complimentary tickets for your event.
- Email the tickets to the appropriate regional Kids Up Front chapter listed below.
Follow this guide to send comp tickets using the Box Office.
Kids Up Front contact emails
- Calgary – calgary@kidsupfront.com
- Edmonton – edmonton@kidsupfront.com
- Toronto – torontotickets@kidsupfront.com
- Ottawa – ottawa@kidsupfront.com
- Vancouver – vancouver@kidsupfront.com
- Atlantic Canada – atlantic@kidsupfront.com
Donation guidelines
- Minimum donation: Kids Up Front requires a minimum of 2 tickets per donation. Single ticket donations are not accepted.
-
Timing:
- For weekend events, tickets must be received by Friday afternoon.
- For weekday events, tickets must be received by 2:00 pm local time on the day of the event.
Tax receipt eligibility
If your ticket donation is personal or corporate, you may be eligible for a charitable tax receipt. To qualify, provide an invoice that shows the base ticket value (excluding taxes and convenience fees).
For receipt or donation tracking inquiries, please contact your regional Kids Up Front office directly.
Need support? Our team is here to help. Get in touch with us by filling out this contact form.