Custom Box Office Packages

Custom Ticket Packages are now box office compatible! To start, you will need to create a Custom Ticket Package to start selling. Once the ticket package has been created, you will need to navigate to your dashboard pop-out menu and select 'Sell Tix.'




From there, you can select the ticket type and quantity that the person would like to purchase.

Please note: If the event isn't showing up, you can always use the Search Events function, or filter by the date range of the event.




Once the package ticket type is selected, a screen will appear that will allow you to select the package options that the ticket buyer would like.




Once a selection has been made, it will be highlighted in green, and you will be able to see how many more tickets to select based on the quantity counter on the right hand side.




Once the selections for the package have been chosen, select 'Add to cart.'




The selections will then show up in the 'Cart Summary' where you can also apply discounts codes or ticket credits.




In the purchase 'Details' section, you will then need to select if the person is a new or existing customer. If they are existing, you can search for their information and if not, then you will need to enter it in.




After that you will need to select the following:

  • Ticket/Product & Receipt Delivery
    • Print: Downloads the tickets to your computer so that you can print them off on a local printer
    • Email: Sends the tickets and receipts directly to your buyers email
    • Note: You are able to choose different methods for Ticket/Products and Receipt deliver
  • Payment Method
    • Cash: No service fees will be charged and no additional details are required
      • You are responsible for accepting and handling of cash
    • Card: Requires the customers credit card details and service fees will be charged unless they are absorbed by the organizer
    • Complimentary: The entire cart will be free
      • This option is limited to people who have the Advanced Box Office employee permissions
    • Include in Stats: unchecking this will automatically set the tickets to complimentary 




Once the selections are made, you are able to put the tickets on hold or process the order.