Postponing Your Event

Need to postpone your event? No problem! We can help with that. 

Postponing an event can be done in different ways depending on if you know the new date you'd like to have the event or not

Knowing the New Date

If you know the new date of the event, you will want to navigate to the Manage Events page from your dashboard pop out menu

 

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Find the event you'd like to postpone and select Edit

 

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Choose Event Date & Time from the left hand side menu

 

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Choose the new date and time and then save the event

 

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Don't Know the New Date

If you don't know the new date of the event, you can still set your event to postponed and the date will just show up as TBD.

Navigate your dashboard pop-out menu and select Mange Events

 

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Find the event that you'd like to postpone and select Manage

 

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On the top right hand side, you will see the event status with a drop down menu. Open the drop down and choose Postpone

 

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The show will successfully be marked as Postponed 

 

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In the top left hand corner, you will also see that the date and time are now marked as TBD

 

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Another way you can postpone your event is by using the email guests feature.

To do this, you will need to navigate to the dashboard pop-out menu and select Manage Events

 

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Find the event that you'd like to postpone and select Edit

 

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On the left hand side menu, select Email Guests

 

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Ensure all of the ticket types are includes, you have a subject line, and a body to the email. Once complete, you can select Postponed from the drop down menu and send the email. The event will now be marked as TBD

 

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Once you have a date solidified for the postponed show, you can switch the status back to active and add in the new date!

Navigate to your dashboard admin pop-out menu and select Manage Events

 

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Find the event that has been postponed and select Manage

 

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On the top right hand side, select the dropdown box and choose Active

 

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After the event has been switched to Active, you will need to add in the new dates by selecting Edit and Event Date & Time on the left hand side

 

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Choose the new start and end time and then save the event

 

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4) When you determine the date of your postponed event, go ahead and switch the event date to the proper date, and switch this Event Status to Active.