The transactions page is where you can find transactions for customer purchases, event payouts, refunds, invoices & transfers.
Finding Specific Transactions
To get to your transactions page, navigate to your dashboard pop-out menu and select 'Transactions.'
From there, you are able to search the transactions page using any of the filters on the left hand side menu:
- Name
- Phone Number
- Card last 4 digits
- Transaction ID
- Event
- Start Date
- End Date
- Payment Type
- Invoice Type
- Purchase Platform
- Discounts
- Fulfillment Status
- Sold By
- Products
Once you find the transaction(s) that you are looking for, you are able to do any of the following:
- Refund: Refund the transaction selected
- Void: Void the transaction selected
- Download receipt: Download the receipt related to the transaction
- Re-send confirmation: Re-send the confirmation email for the transaction
- Modify name on tickets: Change the name(s) associated with the transaction
