Transactions Page

The transactions page is where you can find transactions for customer purchases, event payouts, refunds, invoices & transfers.

Finding Specific Transactions

To get to your transactions page, navigate to your dashboard pop-out menu and select 'Transactions.'



From there, you are able to search the transactions page using any of the filters on the left hand side menu:

  • Name
  • Email
  • Phone Number
  • Card last 4 digits
  • Transaction ID
  • Event
  • Start Date
  • End Date
  • Payment Type
  • Invoice Type
  • Purchase Platform
  • Discounts
  • Fulfillment Status
  • Sold By
  • Products

Once you find the transaction(s) that you are looking for, you are able to do any of the following:

  • Refund: Refund the transaction selected
  • Void: Void the transaction selected
  • Download receipt: Download the receipt related to the transaction
  • Re-send confirmation: Re-send the confirmation email for the transaction
  • Modify name on tickets: Change the name(s) associated with the transaction