Organizer guide: How to add external organizations as ticket sellers for your event
You can allow other organizations on Showpass to sell tickets to your events. This is useful for partnerships, affiliate programs, or multi-brand collaborations.
Step 1: Navigate to the event
- Open your dashboard pop-out menu and select Manage Events.
- Find the event you want to update and click the gear icon (⚙) to open event settings.
- Select Edit Sellers from the dropdown menu.
Step 2: Add external seller organizations
- Use the search bar to find the organization(s) you want to authorize as sellers.
- Click their profile to add them to your event.
Note: The organization must have an active Showpass account to appear in the search results.
Step 3: Manage permissions
- Enable/disable selling access: Click the checkmark icon at the top of the organization's tile to remove their access.
- Payment method control: You can choose which payment methods each external seller is allowed to accept.
- Stats access: You can control whether the external organization has access to full event stats or only their own transaction data.
Without stats access:
The external seller can view only their own transactions and orders.
With full stats access:
The external seller will see detailed event stats, including revenue, ticket sales, and attendance data.
Important notes
- All external sellers will see only the ticket types assigned to them.
- Disabling an organization does not remove past sales they’ve made.
- You can modify seller permissions at any time through the Edit Sellers menu.
Troubleshooting & FAQs
Why can’t I find the organization I want to add?
Make sure the organization is registered on Showpass. If they aren’t, they’ll need to create an account before you can add them.
Can I limit an external seller to just one ticket type?
Yes. You can assign specific ticket types to each external seller during setup.
Do sellers get notified when I add them?
External sellers are not automatically notified. We recommend sharing the event link or contacting them directly once they’re added.
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