From a Desktop
To start selling tickets from your box office through a desktop you can either navigate to your dashboard pop out menu and select 'Sell Tix'
Or you can navigate to your dashboard pop out menu and select 'Manage Events.'
And then select 'Sell Tix' at the top of the page.
Either way will take you to the following page:
After that you will need to select the following:
- Ticket/Product & Receipt Delivery
- Print: Downloads the tickets to your computer so that you can ptrint them off on a local printer
- Email: Sends the tickets and receipts directly to your buyers email
- Note: You are able to choose different methods for Ticket/Products and Receipt deliver
- Payment Method
- Cash: No payment processing fees will be charged and no additional details are required. Transaction may still be subject to Showpass fees.
- You are responsible for accepting and handling of cash
- Card: Requires the customers credit card details and service fees will be charged unless they are absorbed by the organizer
- Complimentary: The entire cart will be free
- This option is limited to people who have the Advanced Box Office employee permissions
- Include in Stats: unchecking this will automatically set the tickets to complimentary
- Cash: No payment processing fees will be charged and no additional details are required. Transaction may still be subject to Showpass fees.
Once the selections are made, you are able to put the tickets on hold or process the order.
From Mobile
Scroll to find your event, or search for it by selecting the magnifying glass in the top right hand corner.
Once found, you can add tickets by selecting the + sign on the ticket type
- Add Tickets: Click on the right of the ticket type
- Remove Tickets: Click on the left of the ticket type
- Add Products: Select the ‘Products’ tab on the bottom of the page
On the next screen you will be prompted to input the card information if the card payment type was chosen.
If you get a green success message, the order has been processed.
Quick Mobile POS
This option allows you sell basic tickets quickly. You will need to log-in to the app and select 'Quick POS.'
You will be taken to the next page where you can choose to immediately check in the items, select the tickets, and then choose between cash or credit.
If credit is selected, you will be taken to the next page where you will need to fill in the card information.
You will get a message saying the order has been completed once it goes through successfully.