Selling Tickets from the Box Office

From a Desktop

To start selling tickets from your box office through a desktop you can either navigate to your dashboard pop out menu and select 'Sell Tix'




Or you can navigate to your dashboard pop out menu and select 'Manage Events.'




And then select 'Sell Tix' at the top of the page.




Either way will take you to the following page:




The first column will show all of your events and products that are available for sale. Events will show up first and products will show up near the bottom. You can also search for a specific event or product using the search bar. Only the next five upcoming events are listed, so you may need to search for a specific event if you have more than five.
Once you've found the event you are looking for, select the number of tickets you want to sell by using the drop down arrow.




Once you have selected the quantity of tickets, they will then show up in the ‘Cart Summary.’
You can apply Discount Codes and Ticket Credits at this point. You can even mark the tickets as checked in if the customer has walk into the venue at the time of purchase.




In the purchase ‘Details’ section, you will then need to select if the person is a new or existing customer. If they are existing, you can search for their information.
If not, then you will need to enter their name, email address, and phone number.




After that you will need to select the following:

  • Ticket/Product & Receipt Delivery
    • Print: Downloads the tickets to your computer so that you can ptrint them off on a local printer
    • Email: Sends the tickets and receipts directly to your buyers email
    • Note: You are able to choose different methods for Ticket/Products and Receipt deliver
  • Payment Method
    • Cash: No payment processing fees will be charged and no additional details are required. Transaction may still be subject to Showpass fees.
      • You are responsible for accepting and handling of cash
    • Card: Requires the customers credit card details and service fees will be charged unless they are absorbed by the organizer
    • Complimentary: The entire cart will be free
      • This option is limited to people who have the Advanced Box Office employee permissions
    • Include in Stats: unchecking this will automatically set the tickets to complimentary 



If you choose ‘Card,’ then enter the following information:
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Include in Stats: Unchecking this will automatically set the tickets to complimentary

 Once the selections are made, you are able to put the tickets on hold or process the order.