Pinned Events

Pinning Events in the Box Office

Pinning events in the box office allows you to lock specific events to the top of the page, making it easier to access them quickly. This feature is especially beneficial for in-person operations, where staff might need to sell tickets to a particular selection of events. By pinning events, you eliminate the need to scroll through the list between transactions. It’s also useful in other contexts, as it provides a convenient way to keep important events easily accessible to box office users.

How to Pin Events in the Box Office

Imagine box office staff are selling tickets for the Comedy Show, but it's listed further down the event page.



To make it more accessible, we can pin the Comedy Show to the top of the page, ensuring it's always easy to find and access during sales.

  1. Navigate to the event you want to pin. Select the three dots next to the event’s name.

    Screenshot 2025-01-10 at 2.14.27 PM.png
  2. From the menu, click Pin event.

    screencapture-beta-showpass-dashboard-events-box-office-staff-2025-01-10-13_59_16.png

  3. Scroll to the top of the page, and you’ll see your pinned event(s) listed at the top.

    Screenshot 2025-01-10 at 2.00.07 PM.png


How to Unpin an Event

Click the three dots next to the pinned event, then select Unpin event.

Screenshot 2025-01-10 at 2.00.28 PM.png