Organizer guide: How to use the Cash Calculator in the Box Office
The Box Office Cash Calculator helps you quickly determine the correct change when a ticket buyer pays with cash. It rounds totals to the nearest $0.05 and ensures accurate transactions for you and your team.
In this article, you will learn how to:
- Select a cash payment and enter the amount received
- View and return the correct change
- Understand how cash transactions are logged in reports
Using the Cash Calculator
- At checkout, select Cash as the payment method.
- You will be shown the total amount due.
- Select from the preset cash denominations or click Custom to enter a specific amount received from the ticket buyer.
- The calculator will automatically display the change to be returned.
Continue following the checkout prompts to complete the transaction.
Important considerations
- Change is always rounded to the nearest $0.05 to align with Canadian currency handling.
- Showpass records only the total amount received in cash, not the breakdown.
Example: If a ticket buyer owes $57.20 and hands over $80 in cash:
- The system records a $57.20 cash payment.
- It does not log that $80 was received or that $22.80 was returned in change.
This simplifies reporting, but be sure to track physical cash movements for your own reconciliation.
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