Organizer guide: How to apply discount codes in the Box Office
Discount codes can be entered during in-person sales to apply promotions to a cart or specific items. This guide explains how to add a code and what to expect for both valid and invalid entries.
In this article, you will learn how to:
- Add a discount code to an order
- Enter and validate the code
- Understand success and error messages
1. Add a discount code to an order
- On the cart screen, click the Discount button.
2. Enter the discount code
- A modal will appear prompting you to enter the discount code.
- Type the code and click Apply.
3. Successful code entry
- If the code is valid, a banner will appear above the Cart Total showing the discount amount and the code applied.
- If the discount applies only to specific items, it will appear next to the eligible item(s) in the cart.
4. Unsuccessful code entry
- If the code is invalid or not applicable, an error message will appear explaining why the discount could not be applied.
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