Ticket buyer guide: How to activate barcodes for your tickets
In some cases, you may need to manually activate the barcode on your ticket to access it. Follow the steps below to activate and receive your scannable ticket.
When should I activate a barcode?
- If your ticket doesn’t include a barcode after purchase
- If the event organizer asked you to manually activate your barcode
- If your ticket was reissued and the new barcode hasn’t appeared yet
How to activate your barcode
- Log into your Showpass account.
- Click your name in the top-right corner and select Orders from the dropdown menu.
- Find the order you’re looking for and expand the Order Options.
- Select Activate barcodes.
- Check off the barcode(s) you want to activate, then click Continue.
- A pop-up will confirm where the tickets will be sent. Click Activate Barcode.
You’ll see a success message confirming your barcode is now active. Your ticket will be emailed to you and available in your Showpass account.
Troubleshooting & FAQs
I don’t see the option to activate a barcode—what should I do?
Make sure you’re logged into the account used to purchase the tickets. If you still don’t see the option, the barcode may already be active or your ticket type doesn’t require activation.
Where can I find the activated barcode?
It will be emailed to you and available in your account under Orders. You can download the ticket PDF or add it to your mobile wallet.
Will I get another confirmation email?
No additional confirmation email is sent, but the ticket with the activated barcode will be delivered to your inbox.
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