Square Terminal: Setup



Getting Started for the First time

  1. Charge the Terminal
    1. Plug the Terminal into a power source and allow to charge for at least 4 hours to charge the battery. 
    2. Square Terminals can be plugged into a power source or can be used completely wirelessly with a battery designed to last all day.
  2. Turn ON
    1. Press the power button on the left of the device for around 3 seconds to turn the Terminal ON
    2. Tap on the blue Get Started button
    3. Agree to the terms of use
    4. Choose your WIFI network and enter the password
  3. Link Showpass To Square
    1. Sign into the Showpass website
    2. Press the Menu icon in the top left corner and under Settings select Integrations
    3. Next to the Square Icon select Connect Square Account
    4. Sign in with your Square account.
    5. Once signed in you'll be redirect back to Showpass and now select your Square location and press Save
    6. Press the Connect Square Terminal button
    7. A Square device code will now be generated to login into the Terminal with.
  4. Sign In
    1. On the Square Terminal press the Sign In button
    2. Tap the Use a device code and enter the device code you just generate from Showpass.com

  5. Receipt Paper
    1. Open the receipt paper storage area at the back of the printer. 
    2. Unroll a couple of inches of the receipt paper. Place the roll on the printer door with the tongue side near the screen.
    3. Make sure to always tear the receipt paper towards the screen.


Start Selling

  1. On the Showpass website, select the menu icon in the top left corner of the screen
  2. Select Sell Tix to access the Box Office

  3. In the Box Office you should see a green button called Square Terminal Connected. If you don't it means that the Terminal needs to be reconnected to Showpass.
  4. You can now begin making Box Office Sales, when you select Card as the payment option and press the Process Order button. 
  5. Showpass will connect to the Square Terminal and you will now be prompted for a Credit card or Debit to complete the purchase.


Connect to Wifi

  1. Once the Terminal is ON, Swipe from the left of the screen to see the options menu.
  2. Select Settings -> Network and then select your WIFI network and enter you password in.
  3. After connecting to WIFI you terminal may perform a software update. This may take last for several minute to 40 mins depending on your internet speed and update size.
  4. Next, from Setting -> General ensure that the Date & Time is set to auto.