Unable to attend an event you've purchased tickets for? Give back to the community by putting unused tickets to use!
Showpass partners with Kids Up Front, a charity organization that distributes donated tickets to kids across Canada. Kids Up Front provides the opportunity for children to safely explore the world around them. They have distributed more than 2 million experiences across Canada creating millions of memories.
Please note: This is only available to Canadian ticket buyers.
How to Donate
To donate, simply transfer your tickets to the email of the preferred Canadian location below:
Kids Up Front Calgary - firstname.lastname@example.org
Kids Up Front Edmonton – email@example.com
Kids Up Front Toronto – firstname.lastname@example.org
Kids Up Front Ottawa – email@example.com
Kids Up Front Vancouver – firstname.lastname@example.org
Kids Up Front Atlantic - email@example.com
Follow this article to transfer tickets to the identified email. If the transfer doesn't work, simply send your ticket confirmation email and PDF directly to the Kids Up Front email of your choosing.
Due to safety concerns, Kids Up Front only will accept, at minimum, a pair of tickets – no single tickets. Contact Kids Up Front for more information.
When to Donate
Tickets for weekend events need to be received by the afternoon of the Friday before the event. However, weekday tickets are accepted up to 2:00 pm local time on the day of the event. This allows Kids Up Front enough time to find a suitable recipient and get the tickets into their hands.
If your tickets are personal or corporate donations, you qualify for a charitable tax receipt. The amount returned on the tax receipt will be for the base price of the tickets (GST and convenience fees are not included in that value and will not be reflected on your tax receipt), as long as you can provide an invoice or receipt with a breakdown of all of the costs.