Organizer guide: How to create check-in presets
Creating check-in presets helps streamline the check-in process by pre-selecting events, timeslots, ticket types, or products that your staff will be scanning at the door. This is especially useful for large events or recurring time-based entries.
Important:
- Check-in presets are only available through the web dashboard. They are not currently supported in the Showpass app.
How to create a check-in preset
- From your dashboard, open the pop-out menu and select Manage Events
- Find the event you’d like to create a preset for, and click Check In
A preset setup window will appear with the following fields:
- Recurring Event: Shows the parent event if applicable. This will be blank for standalone events.
- Events: Displays all timeslots for recurring events, or the event itself if not recurring.
- Ticket Types: Lists all ticket types tied to the selected timeslots or event.
- Products: Search for and add associated products that may be scanned or sold at check-in.
- Save Preset: Enter a name for your preset (e.g., "Saturday Matinee Entry")
Using your check-in preset
- Once all selections are made, click Save Preset
- Click Continue to begin using the preset immediately
- You can create and reuse multiple presets for different shifts, ticket types, or timeslots
Common use cases
- Set up separate presets for different check-in gates or time blocks
- Create presets for specific ticket types (e.g., "VIP Early Entry") to avoid on-the-spot filtering
- Use presets for faster onboarding of new staff or volunteers
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