Organizer guide: How to enable charitable donations on your event
You can enable charitable donations on any Showpass event, allowing Ticket Buyers to support a registered Canadian charity during checkout. Donations can be added during the event creation process or applied to an existing event.
Adding donations during event creation
To include a donation option while setting up a new event:
- Begin creating your event by following the steps in this guide.
- Once your basic event details are entered, select Show Advanced Settings.
- Click on Charitable Donations in the menu.
- Use the search bar to find and select a registered Canadian charity.
- Customize the suggested donation amount and add an optional message that will appear to Ticket Buyers at checkout.
Once finished, save your event. The donation prompt will appear on the checkout page when Ticket Buyers complete their purchase.
Adding donations to an existing event
If your event is already created, you can still enable donations:
- From your dashboard pop-out menu, select Manage Events.
- Locate the event and click Edit.
- In the left-hand menu, navigate to the Charitable Donations section.
- Follow the same steps as above to select a charity, suggest a donation amount, and add a custom message.
- Save your changes to update the live event page.
Note: Charitable donations will appear as an optional line item during checkout. Ticket Buyers can choose whether or not to add a donation to their purchase.
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