The transactions page is where you can find transactions for customer purchases, event payouts, refunds, invoices & transfers
Finding Specific Transactions
Locate specific transactions by using the search bar on the left hand side to look up names, email addresses and the last 4 digits of credit cards used to purchase
You can use multiple filters (payment type, event specific, purchase platform, discount codes used, sold by) to narrow down your search results:
Uses
Once you find a specific transaction you can do a variety of things:
Refund: Perform refund (will not include service fees)
Void: Void a customers ticket and they will not be able to use it to access the event
Download Receipt: Obtain a copy of a customers receipt of purchase
Resend Confirmation Email: The tickets and receipt/confirmation bill both be resent to the address inputted. The email used to initially purchase will automatically added, but you can resend these to any email address.
Modify Name on Tickets: you have the ability edit the name on a specific ticket
