Create and customize your events
First, head to the Manage Events page from Your Dashboard/Pop-Out Menu. You'll then see the below toolbar on the top right of the page, where you can select "New Event".
When you select Create Event, it will give you the basic template to get your event created and saved. The basic template requires you to have a few key parts of the event: Title, Description, one category tag, Visibility, Location, Event Date/Time & Ticket Type.
To create an event with advanced settings, click Show Advanced settings.
1) Basic Info
This is where you will enter the event title, customize your slug (URL of the event page), set a banner & square image and add a description of the event.
Tagging allows your event to show up in any of the featured categories on Showpass - simply type in the name of a category and press enter.
Visibility sets who can see your event once it is created.
- “Public” means everyone can see it and it’s listed on our site
- “Visible to Public Only" the event is listed on our site but sellers in your network cannot see the event in their box office
- "Visible to Sellers Only” means that only sellers in your network can see the event in their box office
- “Hidden” keeps the event off of all listings until you change it
2) Location & Info
Here you'll set the location and time of your event. If you’ve already added the correct location, simply select it from the dropdown. If it is a new location, you’ll need to add it by inputting the name and address of the venue. The Start and End time of your event are also set here, along with the time zone your event is in. This defaults to the time zone you are creating the event from, but can be changed if needed.
3) Ticket Types
This is where you create the types of tickets you want to sell along with price, inventory and visibility. Common options here are Earlybird, Tier 1/2/3, Advance and General Admission. The gearbox on the right allows you to set onsale times, descriptions, purchase & scan limits as well.
Show Remaining Tickets allows you to let customers know how many tickets are left in that ticket type.
Default End Sale Time allows you to decide when online ticket sales will automatically turn off. By Default, tickets will go off sale at the end of your event.
Customizable Message Options
No Ticket Types Message: Custom message that to be shown when the event has no public ticket available or tickets are sold out.
Ticket PDF Terms & Conditions: This will replace the Showpass default terms & conditions above the duplicate tickets on the PDF.
Ticket PDF Custom Message: This message will appear on the ticket PDF.
4) Social Share Reward
This feature allows buyers to share that they are attending your event on Facebook. They are rewarded with a small discount specified by you, the organizer. If it is no enabled, this option will not appear for the customer in the checkout process.
5) Legal Policies & Important Info
This is where you can set event specific refund policies and link all buyers to an external Terms & Conditions that you can set as a requirement for purchasing. You can also add preset & customizable Important Info & Restrictions for your event. Examples include: All Ages, No Smoking, No Re-Entry etc
6) Checkout Form & Experience
This is where you can customize what the customer will be asked when purchasing a ticket to your event. Standard Info collects Name, Email Address & Phone Number but by selecting Enhanced Info, you can ask custom questions.
Checkout Message: Custom message that will be displayed upon successful checkout and in the confirmation email.
Require Guest Info for Each Ticket: When this box is selected, the customer must enter in a name & email for each individual ticket purchased.
7) Financial Settings
This is where you can set event specific Financial options like Fee Absorption, additional Organizer Fees, Seller Commissions & Tax Settings.
8) Advanced Options
In Advanced Options, you can Password Protect your event. A custom message can also be set for the Ticket PDF a customer receives. Setup a link to a third party page to direct away from the Showpass URL event page. Also, set up Daily Sales Reports by entering in emails for your employees.
After the event is Created & Saved, there are a few more features you can access from the Manage Events page by selecting the gearbox on the right side of the event tile.
Email Guests: Send emails regarding announcements, cancellations, event changes but keep in mind this feature cannot be used to marketing purposes.
Tracking Links: These links are used to track the number of sales and exposure created by using the specific link. Tracking links can be created for both individuals and organizations.
Widget: This is where you get the embed code to use the Showpass Widget on your own website.
Edit Sellers: This feature allows you to add external organizations for your event and give them access to sell tickets.
Clone: This feature allows to clone or duplicate this event. All information will remain the same but can be updated to reflect the new event.