When you absorb service fees, instead of passing that cost onto the customer, it is now deducted from the cost of your ticket. 

Absorbed Fee Calculation
revenue = itemPrice - (feeAmount + (itemPrice * feePercentage)) 

Showpass' base service fee is 1% + $0.59 per item, but does vary based upon your package level and processing rates.

Here is a basic example for a $20 item with absorbed service fees, with fees set at $1 + 5% all inclusive:

** The above example does not include any tax calculations
** Organizer Fees are not applied when absorbing service fees

For more information on calculations, please use our Fee Calculator on our Pricing Page. 

Set your organizations default to 'Absorb Service Fees' by un-checking the Customer Pays option box when editing your organization profile. 

By default, events and products will use the organization settings.

Add a custom setting as default on the Event & Product levels by opening the advanced section while editing the event or product.

** Updating event or product settings will only affect ticket types or product attributes that DO NOT have a custom value

** Kickbacks are not applied when absorbing service fees

You can set a custom value for each ticket type.

When editing an event, click the gear icon to open the advanced ticket type dialog.

By default, ticket types will use custom event settings (if any) then will use organization settings. You can choose to use the event settings, or add or absorb services fees.

When editing a product, click the gear icon to open the financial settings for the product attribute.

By default, product attributes will use custom product settings (if any) then will use organization settings. You can choose to use the event settings, or add or absorb services fees.

** Organizer Fees are not applied when absorbing service fees