Removing an add-on (cancelling your Advanced Analytics Dashboard):
Upon removing an add-on, or cancelling your Advanced Analytics Dashboard, the associated charges for the add-on will cease, and no further fees will be deducted from your event-based payouts. Please note that removing the add-on will also result in the loss of access to the Advanced Analytics Dashboard.
Cancel from a Confirmation Email: You received a confirmation email when you initially signed up for the Free Trial of the Advanced Analytics Add-on, along with periodic updates throughout the trial period. At the bottom of that email, you will find a direct link to the Plans & Pricing page, where you can remove the add-on at any time.
Click the link in the email and follow the steps below.
Cancel through the Plans & Pricing page:
- Navigate to the Plans & Pricing page within the Dashboard menu, or from the hyperlink in the Showpass email:
Once on the Plan & Pricing page, locate the purchased add-on you wish to remove:
Click the More menu on the add-on card and select "Remove Add-on."
Confirmation Modal: A confirmation pop up will appear, ensuring that the removal is intentional. Click on “Remove” to proceed.
Confirmation Modal: A confirmation pop up will appear, ensuring that the removal is intentional. Click on “Remove” to proceed.
Once confirmed, the add-on will be removed from your Daily Dash.