Activating Your Gift Card

If you don’t yet have a Showpass account, please create one to redeem your gift card. Either navigate to the My Credits tab on your customer profile or click on the link in the gift card email you received.
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Once you land on the redeem page, copy and paste your redemption code from the email into the gift card redemption field. Please ensure that there are no spaces before or after the code, and that the code is entered in the appropriate case as it is case sensitive.
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Once you have clicked “Redeem,” the gift card will appear in your ticket credits.
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When you are ready to make a purchase using your gift card, proceed to checkout as usual. If your gift card is issued from a specific organizer, ensure that the items in your basket are from that organizer. If you are using a Showpass gift card and the organizer is eligible, "Apply Gift Card" will show. For both organizer and Showpass gift cards, simply click “Apply Gift Card” and the credit will be automatically applied to the applicable items in the order.
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